At Pro-Metrics OÜ, transparency and compliance with the General Data Protection Regulation (GDPR) and European consumer laws are fundamental principles. We are pleased to inform you that our Privacy Policy, Cookie Policy, and Terms and Conditions have been updated, effective November 1, 2025.
Key updates to our Privacy and Cookie Policies:
- More detailed explanation of the purposes and legal grounds for processing personal data.
- More details on data sharing and international transfers (Google, Brevo, Amazon).
- Information about your GDPR rights (access, rectification, erasure, portability, objection).
- Introduction of a cookie table detailing providers, purposes, duration, and legal bases (Google Analytics, Google Ads, Brevo).
- Improved transparency on how to accept, reject, or withdraw cookie consent.
Key updates to our Terms and Conditions:
- The expanded scope of services now includes editorial support, such as translation, style editing, and academic design.
- Clarification that most of our works are open access, with some available for purchase (print-on-demand and digital).
- Detailed payment and VAT policy explaining when VAT applies, including to EU companies without a VAT number, Estonian companies, and EU individuals.
- Updated Refunds & Returns Policy:
- Print-on-demand (POD) books: refunds managed directly by third-party providers (e.g., Amazon).
- Digital products (PDF/EPUB): non-refundable once downloaded.
- Editorial services (APCs, editing, translation): non-refundable once delivered, except in cases of error attributable to Pro-Metrics OÜ.
- New Academic Disclaimer: authors remain responsible for the content of their works; Pro-Metrics OÜ is not liable for copyright infringements committed by authors.
- Updated Copyright Policy: authors and editors retain rights; Pro-Metrics OÜ retains distribution rights under the contract; most works are published under Creative Commons (CC BY-NC 4.0)
We invite all users, authors, and customers to review the latest versions here:
At Pro-Metrics OÜ, we continue to uphold the highest standards of academic integrity, transparency, and GDPR compliance.
If you have any questions about these changes, please don’t hesitate to contact us at info@pro-metrics.org.